Refund Policy
Refund Policy – ALDORE & CO.
At ALDORE & CO., customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
Returns
You have 30 days from the date of delivery to request a return. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Non-returnable items
Certain items are not eligible for return, including:
- Gift cards
- Final sale items
- Personalized or custom products
Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund. If approved, your refund will be processed and automatically applied to your original method of payment within 5–10 business days.
Late or missing refunds
If you haven’t received a refund yet:
- First check your bank account again
- Then contact your credit card company, it may take some time before your refund is officially posted
- Next contact your bank
If you have done all of this and still have not received your refund, please contact us at: contact@aldoreandco.com
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, contact us at contact@aldoreandco.com
Return shipping
Customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable.
Contact Us
If you have any questions about our Refund Policy, please contact us at:
contact@aldoreandco.com